How FJB Hotels proves every patrol across three properties
FJB Hotels, a multi-site UK hotel group, switched from their previous guard-tour app to CheckTasks — and now runs guard tours, site inspections and live compliance beacons across three hotels in a single app.
“Our previous patrol app was a constant battle — scans would get stuck, it dropped out the moment the signal did, and the guards found it awkward to use. With CheckTasks every checkpoint just scans, it works offline, and it shows up time-stamped across all three hotels. The beacon on the wall means the team knows at a glance whether the patrol is on track. It has taken the guesswork out of compliance.”
Why FJB switched
FJB weren’t starting from scratch — they were already running guard tours on another app. But it was hard work for the team: scans got stuck, it struggled the moment connectivity dropped, and patrols and inspections lived in separate places. They wanted something guards would actually find easy — and that head office could trust across all three hotels.
- A previous guard-tour app that guards found awkward and slow to use.
- Scans that could get stuck as unsent — or lost entirely when the signal dropped.
- Patchy performance offline: in lifts, basements and around the grounds.
- Patrols and site inspections handled separately, in different places.
- No live, on-site signal when a round was running late.
The solution
Patrols, inspections and live on-site status — all in one app, across every property.
QR & NFC patrols
Guards scan tamper-evident checkpoints on every round, with each scan time-stamped and GPS-located.
Inspections in the same app
Site and safety checks run alongside patrols using Smart Forms — photo evidence and digital sign-off included.
Compliance Beacon on the wall
A red/amber/green device shows live patrol status on site, so the team sees the moment a round falls behind.
One view across the group
Head office sees every patrol and inspection across all three hotels roll up into one dashboard.
The results
In the first 16 weeks, FJB recorded over 4,480 verified checkpoint scans across three hotels — every one time-stamped and accountable.
- Reliable scanning that keeps working offline — no more stuck or unsent records.
- Every patrol backed by a verifiable, time-stamped audit trail.
- Patrols and inspections managed together in one platform.
- Live red/amber/green status on site, with group-wide visibility from one dashboard.
A week, at a glance
The missed-checkpoint matrix shows every patrol, across every hotel, day by day — so head office can see compliance at a glance and spot the rare gap instantly.
| Day | Bayview Hotel | Pier Hotel | Marine Hotel |
|---|---|---|---|
| Mon 15 | 1 missed 99/100 · 2 patrols | 2 missed 52/54 · 2 patrols | ✓ 82/82 · 2 patrols |
| Tue 16 | 2 missed 148/150 · 3 patrols | ✓ 81/81 · 3 patrols | ✓ 82/82 · 2 patrols |
| Wed 17 | ✓† 201/200 · 4 patrols | ✓ 54/54 · 2 patrols | ✓ 123/123 · 3 patrols |
| Thu 18 | 2 missed 148/150 · 3 patrols | ✓ 81/81 · 3 patrols | ✓ 123/123 · 3 patrols |
| Fri 19 | ✓ 200/200 · 4 patrols | 1 missed 80/81 · 3 patrols | 10 missed 31/41 · 1 patrols |
| Sat 20 | ✓† 201/200 · 4 patrols | 16 missed 65/81 · 3 patrols | 1 missed 122/123 · 3 patrols |
| Sun 21 | 2 missed 198/200 · 4 patrols | 1 missed 80/81 · 3 patrols | ✓ 164/164 · 4 patrols |
A real week in FJB’s account (15–21 Jun 2026), anonymised — hotel and guard names changed. Each cell sums that day’s patrols across the site; the live CheckTasks report breaks every individual patrol slot out separately.
Before and after
What changed when FJB moved their patrols and inspections to CheckTasks. Compare CheckTasks & QR-Patrol →
| Their previous app | CheckTasks | |
|---|---|---|
| Working offline | Scans could stick or fail when the signal dropped | Keeps working offline, syncs automatically when back online |
| Ease of use | Cumbersome and slow for guards on the ground | Simple, modern app guards pick up in minutes |
| Patrols + inspections | Patrols and checks handled in separate places | Patrols and Smart Forms inspections in one app (2,000+ templates) |
| Live on-site status | No signal on site when a round fell behind | Compliance Beacon shows red/amber/green on the wall |
| Multi-site visibility | Hard to see every property at once | All three hotels roll up into one dashboard |
| Pricing | Priced per guard, billed in US dollars | Flat per-site pricing in GBP — no per-guard fees |
Prove every patrol across your sites
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